Service and support

At Nielson Communications we are committed to our customers’ network design. Below is a list of services we offer our customers. We go beyond the things we’ve listed here so if you’re unsure fill out the form below or schedule a service call and we will let you how we can help.

Design

Installation

Maintenance

Repairs

FCC Licensing

Site Surveys

Service Request

Repair Request

Schedule a service call

Service Call Request

Please describe the trouble you are having and list any device information you can.

Any ideal dates/times for us to visit?

Full Name

Organization

Phone # (no dashes)

Street Address

Address Line 2

City

State

Zip Code

Repair Request Form

Download PDF version here

Repair Request

Full Name

Organization

Phone # (no dashes)

Model Name

Serial Number

Radio includes: Radio includes: Antenna Battery Knobs Carry Clip Charger Speaker Mic

Power Power Radio will not turn on. Radio turns off on its own. Volume control does not work right. Channel selector does not work right. Battery runs down too soon.

Transmit Transmit No transmit. (Others cannot hear me) Poor audio. (Others have trouble hearing or understanding me) Weak transmit. (Others can't hear me unless I am closer)

Receive Receive No receive audio. (I cannot hear others) Poor receive audio. (I have trouble hearing or understanding others)

Accessory Issue Accessory Issue Cord/plug is damaged. (The cord will not attach to the radio or the accessory stops working when the cord is flexed) No transmit. (Others cannot hear me) No receive. (I cannot hear others)

Additional Information - Please offer any relevant additional details of the problem(s)

Schedule a service call

Service Call Request

Please describe the trouble you are having and list any device information you can.

Any ideal dates/times for us to visit?

Full Name

Organization

Phone # (no dashes)

Street Address

Address Line 2

City

State

Zip Code

Repair Request Form

Download PDF version here

Repair Request

Full Name

Organization

Phone # (no dashes)

Model Name

Serial Number

Radio includes: Radio includes: Antenna Battery Knobs Carry Clip Charger Speaker Mic

Power Power Radio will not turn on. Radio turns off on its own. Volume control does not work right. Channel selector does not work right. Battery runs down too soon.

Transmit Transmit No transmit. (Others cannot hear me) Poor audio. (Others have trouble hearing or understanding me) Weak transmit. (Others can't hear me unless I am closer)

Receive Receive No receive audio. (I cannot hear others) Poor receive audio. (I have trouble hearing or understanding others)

Additional Information - Please offer any relevant additional details of the problem(s)

920-494-1828

SALES@NIELSONCOM.COM

Service and support

Schedule a service call

Service Call Request

Repair Request Form

Repair Request

Schedule a service call

Service Call Request

Repair Request Form

Repair Request

Our Company

Contact

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